Sibyl Compute — Scalable Cloud Infrastructure Sibyl AI — Vision, Voice & Autonomous Intelligence Sibyl Commerce — Multi-currency Digital Commerce Sibyl ERP — Finance, HR & Supply Chain Automation Sibyl Sentinel — Enterprise Security & DDoS Protection Sibyl Flow — Serverless & Microservices Platform Sibyl Connect — Stripe, PayPal & Adyen Integrations Sibyl Compute — Scalable Cloud Infrastructure Sibyl AI — Vision, Voice & Autonomous Intelligence Sibyl Commerce — Multi-currency Digital Commerce Sibyl ERP — Finance, HR & Supply Chain Automation Sibyl Sentinel — Enterprise Security & DDoS Protection Sibyl Flow — Serverless & Microservices Platform Sibyl Connect — Stripe, PayPal & Adyen Integrations

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Sibyl Service

Centralised omnichannel communication hub — live chat, WhatsApp, email, and ticketing.

Product Overview

Sibyl Service

Sibyl Service unifies customer support across live chat, WhatsApp, email, and social channels into a single inbox. AI routing assigns tickets to the right agent, and the knowledge base deflects up to 40% of queries automatically.

Unified inbox for chat, email, and WhatsApp
AI-powered ticket routing and prioritisation
Knowledge base with auto-suggest
SLA tracking and escalation rules
Customer satisfaction (CSAT) surveys
Full integration with Sibyl CRM and Commerce

Request Demo → Full Ecosystem

Specifications

Channels

Chat/WA/Email

AI Deflection

Up to 40%

SLA Tracking

Built-in

Integrations

Sibyl + 50 apps

AVAILABILITY

Available now as part of the Sibyl Ecosystem. Standalone or bundled plans available.

Get Started Today

Start with Sibyl Service Today

Get a personalised demo and see how Sibyl Service fits into your enterprise stack.

Book a Free Demo → Explore Ecosystem

✓ No credit card required • ✓ 30-day free trial • ✓ Dedicated onboarding support